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WeITSaaS
WeITSaaS
WeITSaaS
WeITSaaS
Salesforce Customer 360
WeITSaaS Services WeITSaaS

Bringing Companies and Customers Together

SALESFORCE CUSTOMER 360
Salesforce is the World's #1 Sales Platform that has an unmatched depth of functionality to deliver personalized human experiences using core CRM capabilities and an agile development platform. Salesforce Customer 360 gives a complete view of customers. It helps transform businesses by uniting marketing, sales, commerce, service, and information technology teams to deliver the personalized experiences their customers expect

+28%

INCREASE IN REVENUE

+32%

INCREASE IN AGENT PRODUCTIVITY

+26%

INCREASE IN MARKETING ROI

+24%

FASTER RESOLUTION TIME

Services WeITSaaS
WeITSaaSSalesforce Customer 360

SALES CLOUD

Grow pipeline and close more deals using Sales Cloud, a single, intelligent, and customizable platform for managing accounts, leads, and opportunities. Transform sales from lead to cash to loyalty with a 360-degree view to personalize the customer experience and having a consistent sales process across the buyer journey.

WORLD'S #1 SALES PLATFORM

With Sales Cloud, artificial intelligence is built right into your sales process allowing optimization of every stage in the sales cycle to be productive and efficient in selling and closing deals
Account Management
Opportunity Management
Artificial Intelligence
Lead Nurturing
Forecasting/ Pipeline Reporting

FREE TRIAL/CONSULTATION
WeITSaaS

+26%

WIN RATE

+32%

LEAD CONVERSION RATE

+38%

SALES PRODUCTIVITY

+28%

INCREASE REVENUE

Services WeITSaaS
WeITSaaSSalesforce Customer 360

SERVICE CLOUD

Deliver seamless, intelligent customer service across all channels—like messaging, video, communities, web chat, in-app, email, phone, and IoT-connected products—using Service Cloud. Complete platform with solutions for customer service, self-service, digital engagement, Artificial Intelligence (AI), service analytics, and field service.

WORLD'S #1 SERVICE PLATFORM

Service transformation to obtain a 360 degree view of all customer interactions and touch-points for customer experience. Self-Service
Case Management
Collaboration
Omni-channel Routing
Knowledge
Artificial Intelligence
Field Service

FREE TRIAL/CONSULTATION
WeITSaaS
WeITSaaS

+25%

DECREASE IN SUPPORT COST

+30%

CUSTOMER RETENTION

+31%

FASTER CASE RESOLUTION

+32%

AGENT PRODUCTIVITY

Services WeITSaaS

MARKETING CLOUD

Deliver personalized experiences across all channels with an intelligent digital marketing platform, Marketing Cloud, that includes email, mobile, social, advertising, data management, and analytics tools. Leading 1:1 digital marketing platform to execute intelligent campaigns faster, across any device, at massive scale.

1:1 MARKETING PLATFORM

Manage and automate marketing campaigns, connect with customers, deliver 1:1 customer journeys and personalized emails.
Email Marketing Platform
Mobile Messaging
Audience & Campaign Mgmt.
Cross Channel Consumer Engagement
Social Media Marketing
Data Management Platform

FREE TRIAL/CONSULTATION

+27%

LEAD VOLUME

+28%

CAMPAIGN DEPLOYMENT

+26%

LEAD CONVERSION

+25%

FASTER RESOLUTION TIME

Services WeITSaaS
WeITSaaSSalesforce Customer 360

LIGHTNING PLATFORM

Build applications faster and easier to transform your business than traditional on-premise platforms. The easy to use point-and-click interface to build business logic is a key value add for any business.

Building Apps on Salesforce

+37%
FASTER APP DEPLOYMENT

The Lightning Platform is a cloud-based agile application development platform for building business applications to drive digital transformation. Extend Salesforce core CRM products to build specific user applications, therefore, providing access to higher-performing and more relevant applications and features tailored to a job function

With the cloud-based development platform, IT departments can create new applications with a limited budget with a development time from months to weeks.

Build and manage apps fast with low-code development tools in Lightning Platform, and extend the power of Salesforce with more than 5,000 partner solutions in AppExchange, including Lightning apps, components, data, industry-specific solutions, and more.

The Customer 360 Platform is an underlying set of services—like AI, mobile, and voice—that are available in Salesforce and custom applications connected to Salesforce.

WeITSaaS